Rocket.Chat Review - Pricing, Details & Features

Rocket.Chat is an open-source, self-hostable messaging platform built for sovereignty. Free Starter plan up to 50 users, Enterprise is quote-based.

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SaaS Radar Review

8/10

A full sovereign messaging platform, open source and self-hostable, built for government agencies and defense, whose pricing was simplified by discontinuing the Pro plan.

Open source and self-hostable (data stays under control)
End-to-end encryption and compliance front and center
Pro plan discontinued in April 2026 (Enterprise now quote-based)

See full review ↓How I rate

Rocket.Chat is an open-source, self-hostable communication platform built around sovereignty and security. It targets organizations that want a full team messaging tool while keeping their data on their own infrastructure, with end-to-end encryption.

What is Rocket.Chat used for?

Rocket.Chat offers channel-based messaging, audio and video calls, file sharing, omnichannel support (customer chat, WhatsApp, social networks), and privacy-first AI on enterprise plans. Its strength: self-hosting and open source, enabling sovereign deployment, including for government agencies and defense organizations. End-to-end encryption and compliance are front and center.

Rocket.Chat or Mattermost?

Compared to Slack, a closed SaaS, Rocket.Chat bets on open source and data control. Compared to Mattermost or Zulip, other self-hostable solutions, it stands out for its omnichannel support and its public sector and defense lineup. For a sovereignty need with built-in customer support, it's a serious contender.

How much does Rocket.Chat cost?

The Starter plan is free for up to 50 users, with end-to-end encryption, unlimited history, and video calls. The Community edition, open source under the MIT license, is free when self-hosted. The old Pro plan at $8/user was discontinued in April 2026: beyond that, the Commercial, Government, and Defense offers are now quote-based.

Pros & Cons

What we love

Open source and self-hostable (data stays under control)
End-to-end encryption and compliance front and center
Omnichannel (customer chat, WhatsApp, social networks)
Public sector and defense lineup

What could be better

Pro plan discontinued in April 2026 (Enterprise now quote-based)
Self-hosting requires your own administration
Enterprise pricing not public

Key features of Rocket.Chat

Channel messaging

Team conversations and threads

Self-hosting

Sovereign deployment on your own infrastructure

Omnichannel

Customer chat, WhatsApp, social networks

Security

End-to-end encryption, DLP, compliance

Rocket.Chat pricing

Rocket.Chat's Starter plan is free for up to 50 users, with end-to-end encryption, unlimited history, video calls, and DLP. The Community edition, open source under the MIT license, is free when self-hosted. The old Pro plan at $8/user/year was discontinued on April 29, 2026: beyond that, the Commercial, Government, and Defense offers (privacy-first AI, VoIP, MDM) are now quote-based.

Free plan / trial

Starter plan: messaging for up to 50 users, with extended features included (end-to-end encryption, unlimited history, video calls, DLP).

Starter

End-to-end encryption · Unlimited history · Video calls and DLP

$0 self-managed, ≤50 users

Community

Open code · Sovereign deployment · Community

$0 open source MIT, self-hosted

Enterprise (Commercial/Government/Defense)

Privacy-first AI · VoIP and MDM · Support and compliance

Custom pricing

Pricing verified on July 12, 2026

Try Rocket.Chat

Who is Rocket.Chat for?

Best for

Government agencies and defense organizations
Organizations requiring data sovereignty
Needing messaging with built-in customer support

Not recommended for

Small teams wanting a turnkey SaaS with no admin work
Budgets expecting a published enterprise price

Want to try Rocket.Chat?

Head to the official site and the current offer.

Visit Rocket.Chat

Frequently asked questions about Rocket.Chat

Is Rocket.Chat free?▼

Yes. The Starter plan is free for up to 50 users (end-to-end encryption, unlimited history, video calls), and the Community edition, open source under the MIT license, is free when self-hosted with no user limit.

Does Rocket.Chat's Pro plan still exist?▼

No. The old Pro plan at $8/user/year was discontinued on April 29, 2026. What remains is the free Starter plan (up to 50 users) and the Enterprise offers (Commercial, Government, Defense), now quote-based.

Rocket.Chat or Mattermost?▼

Both are open source and self-hostable. Rocket.Chat stands out for its omnichannel support and its public sector and defense lineup; Mattermost is heavily developer-focused. The choice depends on your need for customer support versus sovereignty.