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Rocket.Chat

Reviewed by Alexis Morain · Updated July 29, 2026

Rocket.Chat is an open-source, self-hostable messaging platform built for sovereignty. Free Starter plan up to 50 users, Enterprise is quote-based.

SaaS Radar Review
8/10

A full sovereign messaging platform, open source and self-hostable, built for government agencies and defense, whose pricing was simplified by discontinuing the Pro plan.

  • Open source and self-hostable (data stays under control)
  • End-to-end encryption and compliance front and center
  • Pro plan discontinued in April 2026 (Enterprise now quote-based)
Rocket.Chat screenshot

Rocket.Chat is an open-source, self-hostable communication platform built around sovereignty and security. It targets organizations that want a full team messaging tool while keeping their data on their own infrastructure, with end-to-end encryption.

What is Rocket.Chat used for?

Rocket.Chat offers channel-based messaging, audio and video calls, file sharing, omnichannel support (customer chat, WhatsApp, social networks), and privacy-first AI on enterprise plans. Its strength: self-hosting and open source, enabling sovereign deployment, including for government agencies and defense organizations. End-to-end encryption and compliance are front and center.

Rocket.Chat or Mattermost?

Compared to Slack, a closed SaaS, Rocket.Chat bets on open source and data control. Compared to Mattermost or Zulip, other self-hostable solutions, it stands out for its omnichannel support and its public sector and defense lineup. For a sovereignty need with built-in customer support, it's a serious contender.

How much does Rocket.Chat cost?

The Starter plan is free for up to 50 users, with end-to-end encryption, unlimited history, and video calls. The Community edition, open source under the MIT license, is free when self-hosted. The old Pro plan at $8/user was discontinued in April 2026: beyond that, the Commercial, Government, and Defense offers are now quote-based.

Pros & Cons

What we love
  • Open source and self-hostable (data stays under control)
  • End-to-end encryption and compliance front and center
  • Omnichannel (customer chat, WhatsApp, social networks)
  • Public sector and defense lineup
What could be better
  • Pro plan discontinued in April 2026 (Enterprise now quote-based)
  • Self-hosting requires your own administration
  • Enterprise pricing not public

Key features of Rocket.Chat

Channel messaging

Team conversations and threads

Self-hosting

Sovereign deployment on your own infrastructure

Omnichannel

Customer chat, WhatsApp, social networks

Security

End-to-end encryption, DLP, compliance

Rocket.Chat pricing

Free plan / trial

Starter plan: messaging for up to 50 users, with extended features included (end-to-end encryption, unlimited history, video calls, DLP).

Starter

End-to-end encryption · Unlimited history · Video calls and DLP

$0 self-managed, ≤50 users

Community

Open code · Sovereign deployment · Community

$0 open source MIT, self-hosted

Enterprise (Commercial/Government/Defense)

Privacy-first AI · VoIP and MDM · Support and compliance

Custom pricing

Pricing verified on July 12, 2026

Try Rocket.Chat

Who is Rocket.Chat for?

Best for

  • Government agencies and defense organizations
  • Organizations requiring data sovereignty
  • Needing messaging with built-in customer support

Not recommended for

  • Small teams wanting a turnkey SaaS with no admin work
  • Budgets expecting a published enterprise price

Want to try Rocket.Chat?

Head to the official site and the current offer.

Visit Rocket.Chat

Frequently asked questions about Rocket.Chat

Is Rocket.Chat free?▼
Yes. The Starter plan is free for up to 50 users (end-to-end encryption, unlimited history, video calls), and the Community edition, open source under the MIT license, is free when self-hosted with no user limit.
Does Rocket.Chat's Pro plan still exist?▼
No. The old Pro plan at $8/user/year was discontinued on April 29, 2026. What remains is the free Starter plan (up to 50 users) and the Enterprise offers (Commercial, Government, Defense), now quote-based.
Rocket.Chat or Mattermost?▼
Both are open source and self-hostable. Rocket.Chat stands out for its omnichannel support and its public sector and defense lineup; Mattermost is heavily developer-focused. The choice depends on your need for customer support versus sovereignty.

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Tech sheet

Platforms
WebWindowsmacOSLinuxiOSAndroid
Integrations
WhatsAppWebhooksLDAPSAMLAPI
Support
Documentation, Communauté, Support (offres entreprise)
Data hosting
GDPR Compliance

Vendor

CompanyRocket.Chat Technologies Corp.
Founded2015
HeadquartersWilmington, Delaware, USA

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