SurveyMonkey
Reviewed by Alexis Morain · Updated July 11, 2026
SurveyMonkey builds online surveys and questionnaires, then collects and analyzes responses. Free plan, team plans from 30 €/user/month.
The standard for online surveys, full-featured and proven, but with team-billed paid plans that push the price up fast.
- Simple survey creation, no technical skill required
- Ready-made templates and conditional logic
- Free plan hits its ceiling fast (limited questions and responses)
SurveyMonkey is the original online survey platform. Used by millions of individuals and companies, it lets you design a questionnaire, distribute it, and analyze responses without any technical skill, which has made it nearly synonymous with online surveys.
What is SurveyMonkey used for?
You can build customer satisfaction surveys, market research studies, HR polls, or feedback forms. The tool offers ready-made templates, branching logic (show a question based on a previous answer), and analytics dashboards with export. AI features help write questions and summarize responses.
SurveyMonkey or a free form builder?
Compared with Google Forms, which is free and fine for simple needs, SurveyMonkey goes further on templates, conditional logic, customization, and analysis. For serious studies or high volumes, that depth justifies the subscription. For a one-off form, a free tool is enough.
What are SurveyMonkey's limitations?
The free plan hits its ceiling fast: capped number of questions and viewable responses. The most useful paid plans are billed by team, with a minimum of three users, which raises the bill for individual use. Response overages are billed per unit.
Pros & Cons
- Simple survey creation, no technical skill required
- Ready-made templates and conditional logic
- Response analysis with dashboards and export
- Well-known brand, many integrations
- Free plan hits its ceiling fast (limited questions and responses)
- Best plans billed by team, minimum 3 users
- Response overages billed per unit
Key features of SurveyMonkey
Survey templates
Ready-made satisfaction surveys, market research, and feedback forms
Conditional logic
Show questions based on previous answers
Response analysis
Dashboards, filters, and result export
AI assistance
Helps write questions and summarize responses
SurveyMonkey pricing
The free plan covers occasional needs (limited questions and responses). Individual plans exist, but the most complete plans are billed by team: Team Advantage at 30 €/user/month (minimum 3 users), Team Premier at 75 €. Response overages are billed per unit.
Free plan / trial
Free plan: unlimited surveys, but 10 questions per survey and a tight cap on viewable responses.
Free
Unlimited surveys · 10 questions per survey · Limited viewable responses
0 €
Team Advantage
50,000 responses/year · Conditional logic · AI analysis
30 € per user/month (min. 3)
Team Premier
100,000 responses/year · White label · Phone support
75 € per user/month (min. 3)
Enterprise
SSO and governance · Custom response volumes · Dedicated support
Custom
Pricing verified on July 11, 2026
Try SurveyMonkeyWho is SurveyMonkey for?
Best for
- Teams running regular satisfaction or HR surveys
- Market research with in-depth response analysis
- Organizations wanting surveys branded to their identity
Not recommended for
- A one-off form, where free Google Forms is enough
- Individual use put off by team-based billing
Want to try SurveyMonkey?
Head to the official site and the current offer.
Frequently asked questions about SurveyMonkey
Is SurveyMonkey free?▼
SurveyMonkey or Google Forms?▼
Why a minimum of 3 users?▼
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