CloudTalk logo

CloudTalk

Reviewed by Alexis Morain · Updated June 24, 2026

CloudTalk optimizes calls for sales and support teams. 100+ integrations, AI voice agents. Ideal for global businesses seeking efficiency.

SaaS Radar Review
8/10

Ideal for international sales teams seeking automation.

  • 24/7 AI voice agents to automate repetitive tasks
  • 100+ integrations with CRM and support tools
  • No free plan available
See full review

CloudTalk is an AI-based call center solution designed to enhance the efficiency of sales and support teams. With AI voice agents and over 100 integrations, it enables global call management while reducing manual work. Ideal for companies looking to increase call volume and improve customer service.

Pros & Cons

What we love
  • 24/7 AI voice agents to automate repetitive tasks
  • 100+ integrations with CRM and support tools
  • Phone coverage in 160+ countries
  • 64% reduction in missed calls
  • 2.5x increase in call volume in 8 months
What could be better
  • No free plan available
  • Data hosting primarily outside the EU
  • SSO available only on higher plans
  • Pricing not publicly displayed

Key features of CloudTalk

AI Voice Agents

Automates incoming and outgoing calls 24/7

Smart Routing

Routes calls based on predefined conditions

Parallel Dialer

Increases outbound call speed

Post-Call Reporting

Analyzes and summarizes calls for better tracking

WhatsApp Integration

Allows sending and receiving WhatsApp messages

Who is CloudTalk for?

Best for

  • International sales teams
  • Customer support centers
  • Companies with global operations

Not recommended for

  • Small businesses seeking a free plan

Frequently asked questions about CloudTalk

Does CloudTalk offer a free plan?
No, CloudTalk does not offer a free plan but provides advanced features for businesses.
Where is CloudTalk's data hosted?
Data is hosted globally, with servers in multiple regions.
Is CloudTalk GDPR compliant?
CloudTalk is not explicitly GDPR compliant, as there is no clear mention on the site.
What integrations are available with CloudTalk?
CloudTalk integrates with over 100 tools, including Zapier, HubSpot, Salesforce, Zendesk, and Slack.

Analyze with an AI assistant

Share:

Sponsored

 

  
 

Tech sheet

Platforms
WebiOSAndroid
Integrations
ZapierHubSpotSalesforceZendeskSlack
Support
Email, Chat en direct, Documentation, Base de connaissances
Data hosting
Global (multi-régions)
GDPR Compliance
Not GDPR certified
See alternatives to CloudTalk

Similar to CloudTalk