Customer Service & Support

Zoho Invoice is 100% free invoicing software for freelancers and small businesses: quotes, invoices, time tracking, and online payments.

EmailListVerify checks your email lists to reduce bounces and protect your deliverability. From $5 per 1,000 credits, free trial included.

UptimeRobot monitors uptime for your sites, servers, and APIs and alerts you on outages, with status pages. Free plan available, Solo from $9/month.

Freshdesk is Freshworks' customer support software: tickets, knowledge base, automations. Free plan, then from around $15 per agent.

Intercom is a conversational customer service platform: messaging, chatbot and the Fin AI agent. From around $39 per seat per month.

Twilio provides communications APIs: SMS, voice calls, WhatsApp, email. Usage-based billing, per message or per minute, no fixed subscription.

Zendesk centralizes multichannel customer support: tickets, chat, knowledge base, AI. Suite plans from around $55 per agent per month.

Messenger is Meta's messaging app, free. Businesses use it for customer service via the API, linked to their Facebook Page.

WhatsApp is Meta's messaging app, free. Businesses use it via the Business app or the API, billed per conversation, for customer service.

Keobiz is a French online accounting firm: bookkeeping, filings, VAT and payroll with a dedicated accountant. Plans from 49 euros/month excl. VAT.

Shine is the French neobank for freelancers and small businesses: business account, card, invoicing. Free plan, paid tiers from €9/month excl. VAT.

CloudTalk is a cloud call center for sales and support teams, rich in CRM integrations. Plans from $21/month, with a 14 day free trial.

CallHippo is a cloud VoIP phone system for sales and support teams, deployed within minutes. Free basic plan, paid plans from $18/month.

Omybox turns your website into an AI assistant that answers visitors and captures leads. French SaaS, EU-hosted, plans from 19 euros a month.

SeDomicilier provides a registered office address and manages your mail, entirely online. Paris-based, domiciliation plans from 13 euros a month.

Postmark sends transactional emails quickly and with a strong reputation for deliverability, via API or SMTP. Free plan, paid plans from $15/month.

Chatbase builds AI agents and chatbots trained on your own data for support and sales, embeddable on your site. Plans from $32/month.

Cal.com is an open source, self-hostable appointment scheduling platform, an alternative to Calendly. Free plan, Teams from $12/month.

Manychat automates Instagram, WhatsApp, and Messenger conversations to capture and convert leads. Free plan, paid plans from $14/month.

Travel Code manages business travel: GDS booking, travel policy, and post-purchase rate tracking (RateGuard). Free under 50 employees.

Zoho CRM is a complete, affordable CRM with the Zia AI and a broad Zoho ecosystem. Free plan for up to 3 users, plans from €14/user.

Tidio is an AI live chat and chatbot platform (Lyro) for e-commerce customer service. Free plan, paid plans starting at $29/month.

Aircall is French cloud calling software for sales and support teams, with 100+ integrations. Plans start at $30 per license/month.

Survicate is a multichannel survey and customer feedback platform with response analysis. Limited free plan, Starter plan at $89/month.