Bitrix24
Reviewed by Alexis Morain · Updated May 29, 2026
Bitrix24 centralizes project management and CRM for SMEs. Includes a free customizable CRM. Ideal for remote teams. Competitive fixed pricing.
Visit Bitrix24
Free trial
SaaS Radar Review
7/10
A complete solution for SMEs looking to centralize their tools.
- Free and customizable CRM for client management
- Fixed pricing for teams up to 50 users
- No native integration with Slack
Bitrix24 is an all-in-one platform that centralizes project management, collaboration, and CRM. It's ideal for SMEs looking to optimize operations with a free, customizable CRM. With fixed pricing, it offers an economical alternative to using separate tools.
Pros & Cons
What we love
- Free and customizable CRM for client management
- Fixed pricing for teams up to 50 users
- Integration with Google Analytics for marketing tracking
- Sales automation with rules and triggers
- Free website builder included
What could be better
- No native integration with Slack
- Data hosting mainly outside the EU
- No per-user pricing available
- Lacks some advanced features below the Pro plan
Key features of Bitrix24
Integrated CRM
Efficiently manages leads, deals, and contacts.
Sales Automation
Uses rules and triggers to optimize processes.
Free Website Builder
Easily create websites and online stores.
Kanban Board
Visually organizes tasks and projects.
Work Time Tracking
Ensures efficient management of working hours.
Who is Bitrix24 for?
Best for
- SMEs with remote teams
- Marketing agencies with 5-20 people
- Startups seeking a free CRM
Not recommended for
- Companies requiring Salesforce for CRM
Frequently asked questions about Bitrix24
Does Bitrix24 offer a free CRM?▼
Yes, Bitrix24 offers a free customizable CRM for managing your clients.
What is the starting price of Bitrix24?▼
The starting price is €124/month for a team of 50 users.
Is Bitrix24 GDPR compliant?▼
Bitrix24 is not explicitly GDPR compliant, with hosting mainly outside the EU.
What marketing tools are integrated?▼
Bitrix24 integrates Google Ads, Facebook Ads, and offers segmented email campaigns.
Categories:
Analyze with an AI assistant
Sponsored
Tech sheet
Platforms
Web
Integrations
Google AnalyticsFacebook AdsGoogle Ads
Support
Email, Documentation, Base de connaissances
Data hosting
Global (multi-régions)
GDPR Compliance
Not GDPR certified
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