Bitrix24
Reviewed by Alexis Morain · Updated July 11, 2026
Bitrix24 is an all-in-one collaboration suite (CRM, projects, communication) billed per organization. Unlimited free plan, plans from $49/month.
A very complete collaboration suite that's unbeatable on flat-fee pricing for large teams, though its richness comes with a dense interface and a real learning curve.
- All-in-one: CRM, projects, communication, intranet
- Flat-fee billing, competitive for large headcounts
- Dense interface and a real learning curve
Bitrix24 is an all-in-one suite that brings CRM, project management, team communication, and collaboration tools together on a single platform. Its originality lies in its billing: a flat fee per organization, with a number of users per tier, rather than a per-seat price.
What is Bitrix24 used for?
It handles a CRM (contacts, deals, pipeline), projects and tasks, a company intranet, chat and video conferencing, a contact center, and even a website builder. The idea is to replace a stack of tools with a single platform where everything talks to each other. The free plan, with unlimited users, makes it a generous entry point for small teams. Bitrix24 is also available as a self-hosted version for organizations that want to control their own data.
Bitrix24 vs. Zoho CRM and monday.com?
Compared to Zoho CRM, which focuses more narrowly on CRM, Bitrix24 covers broader ground (projects, communication, intranet). Compared to monday.com, geared toward work management, it adds a real CRM and communication tools. Its flat-fee billing makes it highly competitive for large headcounts, where HubSpot and others charge per user.
What are Bitrix24's limitations?
The richness comes at a cost: the interface is dense and the learning curve real, with each module less polished than a specialized tool. The free plan limits storage and advanced features, and the sheer number of modules can overwhelm a small team that only needs a fraction of them.
Pros & Cons
- All-in-one: CRM, projects, communication, intranet
- Flat-fee billing, competitive for large headcounts
- Free plan with unlimited users
- Self-hosted version available
- Dense interface and a real learning curve
- Each module less polished than a specialized tool
- Free plan limited in storage and features
Key features of Bitrix24
CRM
Contacts, deals, and sales pipeline
Project management
Tasks, projects, and collaboration
Communication
Chat, video, and company intranet
Organization-wide pricing
Per-tier pricing, not per seat
Bitrix24 pricing
Bitrix24 is billed as a flat fee per organization, not per seat. The Free plan offers unlimited users (5 GB, basic features). Paid plans range from Basic (approx. $49/month, 5 users) to Enterprise (approx. $350 to $399/month, up to 250 users), with Standard ($99, 50 users) and Professional ($199, 100 users) in between. A self-hosted version is also available.
Free plan / trial
Free plan: unlimited users, 5 GB of storage, and the basic CRM, task, and communication features. Extended storage and advanced features require a paid plan.
Free
Unlimited users · 5 GB of storage · Basic CRM and tasks
$0
Basic
5 users · CRM and projects · Contact center
Approx. $49 per month (annual)
Standard
50 users · Extended features · Collaboration
Approx. $99 per month (annual)
Professional
100 users · Advanced automation · Administration
Approx. $199 per month (annual)
Pricing verified on July 11, 2026
Try Bitrix24Who is Bitrix24 for?
Best for
- Teams looking to replace several tools
- Large-headcount organizations (flat fee pays off)
- Businesses wanting a generous free plan
Not recommended for
- Small teams using just one module
- Those who prefer a polished, specialized tool
Want to try Bitrix24?
Head to the official site and the current offer.
Frequently asked questions about Bitrix24
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Bitrix24 or Zoho CRM?▼
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