Customer Service & Support

Cal.com is an open source, self-hostable appointment scheduling platform, an alternative to Calendly. Free plan, Teams from $12/month.

Manychat automates Instagram, WhatsApp, and Messenger conversations to capture and convert leads. Free plan, paid plans from $14/month.

Travel Code manages business travel: GDS booking, travel policy, and post-purchase rate tracking (RateGuard). Free under 50 employees.

Zoho CRM is a complete, affordable CRM with the Zia AI and a broad Zoho ecosystem. Free plan for up to 3 users, plans from €14/user.

Tidio is an AI live chat and chatbot platform (Lyro) for e-commerce customer service. Free plan, paid plans starting at $29/month.

Aircall is French cloud calling software for sales and support teams, with 100+ integrations. Plans start at $30 per license/month.

Survicate is a multichannel survey and customer feedback platform with response analysis. Limited free plan, Starter plan at $89/month.

KrispCall is a cloud phone system for sales and support teams, offering virtual numbers in many countries worldwide. Plans start at $12 per user per month.

Qonto is the business account for freelancers and SMBs: French IBAN, cards, and built-in pre-accounting. Plans from €49/month, 30-day trial.

Folk is a light, collaborative CRM that centralizes contacts and pipeline, with a browser extension to capture profiles. Paris-based, from $24/month.

Salesforce is the most powerful, customizable CRM platform on the market, built for large teams. Plans start at $25/month per user.

Pipedrive is a visual, pipeline-first CRM that pushes sales teams to keep every deal moving toward close. Plans start at $14/month per user.

BoldDesk manages tickets, a knowledge base, live chat and AI agents for customer support. Built by Syncfusion, plans from 99 $/month.

OnePageCRM turns the sales CRM into a concrete list of next actions for reps to work through. Irish publisher, from 9.50 $/user/month.